Notice at Collection
This notice is for California residents and residents of other US states with similar laws. It tells you what we collect and why, at the moment we collect it. The full details are in our Privacy Policy.
Anido is provided by Orchid Media LLC, 110 Somerville Ave, Chattanooga, TN 37405, USA.
01What we collect, why, and how long we keep it
| Category | Examples | Why | Shared for ads measurement? | How long we keep it |
|---|---|---|---|---|
| Identifiers | Name, email, account ID, Apple or Google sign-in ID, IP address | Create and secure your account, show the care team who did what | Only IP address, and only if you turn on Ad measurement | While your account is open, then deleted or de-identified within 30 days (backups roll off within 35 days) |
| Device identifiers | Push token, device type; advertising ID only if you allow it | Send reminders, show signed-in devices; ad measurement only with your permission | Yes, only if you turn on Ad measurement | Push token: until you sign out of that device. Advertising data: up to 13 months at the ad partner |
| Phone number (optional) | Your number, and numbers for doctors, pharmacies and emergency contacts | So the care team can tap to call | No | While the care circle exists |
| Health information (sensitive) | The elder's conditions, allergies, medications, doses, vitals, visits, documents, AI summaries, notes | Provide the care service you asked for | No, never | While the care circle exists, then deleted or de-identified within 30 days (backups roll off within 35 days) |
| Photos and documents | Profile photos, scanned documents | Store them for the care team | No | While the care circle exists |
| Professional information | Whether you are family or a professional caregiver, your role and shifts | Scheduling and access control | No | While you are on the care team |
| Activity in the care record | Every dose, note, visit change and handover you log, with time | Keep an accurate care record | No | While the care circle exists, even if you leave it |
| App usage (only if you opt in) | Screens opened, features used. No health information | Improve Anido | No | Up to 25 months |
| Ad events (only if you opt in) | Install, first open, account created | Measure our ads on other platforms | Yes, only if you turn on Ad measurement | Up to 13 months at the ad partner |
| Crash and diagnostic data | Crash reports with personal and health details removed | Fix errors | No | 90 days |
| Support messages | What you write to info@anidoapp.com | Help you | No | 24 months |
| Security logs | Sign-in events, security events | Protect accounts | No | 12 months |
02Sensitive personal information
Health information is sensitive personal information. We use it only to provide Anido, keep it secure, and meet legal duties. We never use your family's health information for ads. We ask for your separate consent before we store it. See Privacy Policy, section 22.A.
03Ad measurement and your choice
We advertise Anido on other platforms. If you turn on Ad measurement, an ad partner learns that you installed, opened and signed up for Anido, with your device ID and IP address. California and some other states call this "sharing" or "targeted advertising." It is off unless you turn it on, and you can turn it off at any time at Your Privacy Choices.
04Your rights
You can ask to know, see, correct or delete your information, and opt out of sharing. Use the app (Settings › Privacy & data) or email privacy@anidoapp.com. See Privacy Policy, section 14.