Medical & Emergency Disclaimer
In an emergency, call your local emergency number now. Anido does not call emergency services.
01What Anido is and isn't
Anido is a shared organizer that helps a family and care team keep track of an elder's medications, visits, documents and notes.
Anido is not:
- a medical device. It does not diagnose, treat, cure or prevent any disease or condition;
- a doctor, nurse or other health professional;
- an emergency service;
- a home-care agency or an employer of caregivers;
- a pharmacy. It doesn't fill, order or deliver medications.
Anido doesn't replace the advice of the elder's doctor, nurse or pharmacist.
02Emergencies
- Don't use Anido to get help in an emergency. Call your local emergency number.
- "Call family" calls family only. In elder mode, the "Call family" button calls the first family contact and, if no one answers, alerts the care team. It never calls emergency services.
- Alerts can fail. Phones can be off, silenced or offline. Notifications depend on Apple, Google, your phone and the internet. Don't rely on Anido alone for anything urgent.
03Emergency numbers
Numbers can change. Check the local number where the elder lives.
| Country | Main emergency number | Ambulance (if needed) |
|---|---|---|
| United States / Puerto Rico | 911 | — |
| Mexico | 911 | — |
| Colombia | 123 (Línea Única de Emergencias) | 125 |
| Argentina | 911 (most provinces) | 107 (national ambulance; SAME in Buenos Aires City) |
| Chile | None nationwide | 131 (SAMU); police 133; fire 132 |
| Peru | 911 is a pilot in Lima and Callao only | 106 (SAMU); police 105; fire 116 |
| Ecuador | 911 (ECU 911) | — |
| Uruguay | 911 | 105 |
| Costa Rica | 911 | — |
| Panama | 911 | — |
| Dominican Republic | 911 | — |
| Guatemala | None fully unified (110 police) | 122 / 123 (fire brigades run ambulances); 128 Cruz Roja |
| El Salvador | 911 | 132 |
| Honduras | 911 | 195 |
| Nicaragua | None unified | 128 (Cruz Roja); police 118; fire 115 |
| Paraguay | 911 | 141 |
| Bolivia | 110 police, increasingly used as a general number | 118 (some cities use 165 or 160) |
| Venezuela | 911 (VEN 911) | 171 (legacy) |
| European Union | 112 | — |
| United Kingdom | 999 or 112 | — |
04AI summaries
If you allow AI summaries, Anido explains documents such as lab results in plain words.
- Summaries copy values exactly and only flag what the document itself marks. They never diagnose or suggest changing a medication or dose.
- AI can be wrong. Check the original and ask the elder's doctor before you act on anything.
- If a document marks a value as critical, call the elder's doctor that day. If the elder seems unwell, call your local emergency number.
More: AI Summaries.
05Reminders and alerts
Reminders help, but they are best-effort. They depend on the schedule your care team enters, your phone's settings and the internet. The double-dose check is a safety aid, not a guarantee. The care team is still responsible for giving the right medication at the right time.
06Vitals and usual ranges
"In her usual range" and "Above her usual range" compare readings with the ranges your family or the elder's doctor set. They are not medical thresholds, and Anido's AI never sets them.
07Medications and refills
Anido shows the medications and doses your care team enters. Check them against the prescription and the pharmacy label. "Order refill" only helps you call or open your pharmacy. Anido doesn't place orders.
08Always check with a professional
Talk to the elder's doctor, nurse or pharmacist about any health question or before changing anything about their care. For the full terms, see Terms of Use, section 1.